Mistakes...

I sometimes make mistakes for my tasks when I take care of something at the first time. However, they fortunately did not affect to guests so far due to my colleague's follow-up. For example, the restaurant user requested me to make a taxi reservation in advance. I got his name and time for departure, but my colleague told me it was not enough information and I was advised to find the customer in order to complete this task. Since there were five restaurants at the hotel, I visited all restaurants and finally found the customer. I got further information about his phone number and confirmation for extra fees of taxi reservations in addition to the restaurant name he used. Although my task was eventually completed without problems, I made sure if it is the first time for me to take care of something I have to ask my colleagues before I accept any orders from customers.