Friday, May 8, 2009

Complaint

We had a complaint from rearaurant users today. they expected a lot because the restaurant got one star of the Miochelin Guide, but the restaurat service could not meet their expectation. The guests said taste was good, but chef and server could not provide enough services. A lady said she bring her important friend to the restaurant to have good time together, but she feel sorry to her friend. Moreover, she should complain because she want the restaraunt to improve and chage better. I was watching that situation. I thought it was a good opinion for the hotel. We should appreciate the lady and improve our services.

1 comment:

  1. Hey,

    I've been reading your blog with great interest.

    I'm really interested in working in the hospitality industry in Tokyo from next September / October. If you could give me any useful information when writing 履歴書 I would really appreciate it.

    Please reply, I'd love to talk to you more about what you've been doing!

    Thank you! ^_^ v

    mat

    ReplyDelete